NeuroCaptcha

Errors

Every error code of the API: errorId, errorCode, what it means and what to do.

本节内容以英文显示。

Every answer is HTTP 200 with errorId. 0 means success; otherwise there are errorCode and a human-readable errorDescription:

Error
{
  "errorId": 1,
  "errorCode": "ERROR_KEY_DOES_NOT_EXIST",
  "errorDescription": "Account authorization key not found in the system."
}
  • Check errorId != 0, not the HTTP status.
  • Branch on errorCode; errorDescription is for people and may change.
  • Ids 1–55 follow the Anti-Captcha registry, ids from 90 are codes of this service. An unknown failure is ERROR_INTERNAL (90) — never errorId: 0.
  • A failed task is not charged. 2Captcha names of the codes: 2Captcha compatibility.

All codes#

1

ERROR_KEY_DOES_NOT_EXIST

含义
clientKey is missing, malformed, revoked or unknown.
处理方法
Copy the key again from Dashboard → API keys; check for spaces and line breaks and that it is not a key of another service.
2

ERROR_NO_SLOT_AVAILABLE

含义
The key already has the maximum number of tasks in progress (200 by default).
处理方法
Wait until some tasks finish and retry in 1–2 seconds, or raise the parallel limit of the key in the dashboard.
10

ERROR_ZERO_BALANCE

含义
The available balance is below the price of the task. Money held for tasks in progress is not available.
处理方法
Top up the balance. Test keys do not need a balance.
11

ERROR_IP_NOT_ALLOWED

含义
The request came from an IP address that is not in the key's allowlist.
处理方法
Add the address or network to the allowlist of the key, or clear the list.
12

ERROR_CAPTCHA_UNSOLVABLE

含义
The task could not be solved after all attempts. The held money is returned — the task is free.
处理方法
Create a new task. If it repeats, check websiteURL, websiteKey, isInvisible / pageAction and the proxy.
14

ERROR_NO_SUCH_METHOD

含义
Unknown method, wrong HTTP method, or the body is not valid JSON (for example, taskId sent as a string).
处理方法
Send POST with a JSON body to a documented method.
16

ERROR_NO_SUCH_CAPCHA_ID

含义
No task with this id in your account, or its result expired (10 minutes after it was solved). Reports about unsolved tasks also get this code.
处理方法
Check taskId and the key — tasks are visible to the account that created them. Fetch results soon after they are ready, or use webhooks.
21

ERROR_IP_BLOCKED

含义
Requests from this IP address are blocked because of abuse.
处理方法
Write to support with your account email and the IP address.
22

ERROR_TASK_ABSENT

含义
task is missing or invalid: a required field is empty, a value is out of range, callbackUrl is not a public http(s) URL, or the body is larger than 1 MiB. errorDescription names the field.
处理方法
Fix the field named in errorDescription and send the task again.
23

ERROR_TASK_NOT_SUPPORTED

含义
Unknown or disabled task type.
处理方法
Take the type from getTaskTypes. Names are case-sensitive: RecaptchaV2TaskProxyless, not ReCaptchaV2TaskProxyLess.
25

ERROR_PROXY_CONNECT_REFUSED

含义
The proxy refused the connection.
处理方法
Check the address, port and type of the proxy, and that it accepts connections from the internet.
26

ERROR_PROXY_CONNECT_TIMEOUT

含义
Connecting to the proxy timed out.
处理方法
Check that the proxy is online; use a faster one.
27

ERROR_PROXY_READ_TIMEOUT

含义
The proxy accepted the connection but did not answer in time.
处理方法
Use a more stable proxy.
28

ERROR_PROXY_BANNED

含义
The proxy IP is blocked by Google or by the site.
处理方法
Use another proxy, preferably residential or mobile.
30

ERROR_RECAPTCHA_TIMEOUT

含义
The task was not solved in time: no worker took it within 180 seconds, or the attempts ran out. Not charged.
处理方法
Create a new task. If it keeps happening, check the status page and your proxy.
31

ERROR_RECAPTCHA_INVALID_SITEKEY

含义
Google rejected the site key.
处理方法
Take websiteKey from the page again (data-sitekey or the k parameter); do not mix v2, v3 and Enterprise keys.
32

ERROR_RECAPTCHA_INVALID_DOMAIN

含义
The site key is not valid for the domain of websiteURL.
处理方法
Pass the address of the page where the widget is really shown.
33

ERROR_RECAPTCHA_OLD_BROWSER

含义
The site considers the browser outdated.
处理方法
Pass a current desktop userAgent.
35

ERROR_PROXY_HAS_NO_IMAGE_SUPPORT

含义
The proxy does not load images (a compatibility code).
处理方法
Use another proxy.
49

ERROR_PROXY_NOT_AUTHORISED

含义
Wrong proxy login or password.
处理方法
Check proxyLogin and proxyPassword.
53

ERROR_VISIBLE_RECAPTCHA

含义
The widget type does not match isInvisible: an invisible reCAPTCHA sent as visible or the other way round.
处理方法
Set isInvisible according to the widget on the page.
55

ERROR_ACCOUNT_SUSPENDED

含义
The account is suspended.
处理方法
Write to support.
90

ERROR_INTERNAL

含义
A temporary failure on our side. Any unknown error is reported with this id too — never with errorId: 0.
处理方法
Retry with a growing pause (1, 2, 4… seconds). If it lasts, check the status page.
91

ERROR_TOO_MUCH_REQUESTS

含义
Rate limit: more than 30 createTask or 50 getTaskResult per second for the key, or more than 100 requests per second from one IP.
处理方法
Slow down and retry with a pause; poll each task every 2–3 seconds.
92

ERROR_SPENDING_LIMIT

含义
The daily or monthly spending cap of the key is reached.
处理方法
Raise or remove the cap in the key settings, or wait for the next day or month.